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General Information for Travel Agents

   
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  • Seat Map, Advanced Seat Reservation


    Seat Map

    Flights from the U.S.

    Flights from Canada

    ASR - CRS Entries

    When requesting ASR on EYCL, should generate a message to CX requesting this through your GDS.

    ASR is also extended to the reservation and confirmation of baby bassinets.

    When schedule changes occur and reallocation to another flight or aircraft type is necessary, reallocation of seat is automatic if the same seat number with the same characteristics is available.

    View seatmap (seatmap of segment 2 - CX400Y12SEPHKGTPE)
    AmadeusSM2 or SMCX400Y12SEPHKGTPE
    Apollo9V/S2 or 9V/CX400Y12SEPHKGTPE
    Worldspan42* or 4400Y12SEPHKGTPE-CX
    Sabre4G2* or 4G*CX400Y12SEPHKGTPE


    ASR from SeatMap (reservation seat number 33A of seg 2 and p1)
    AmadeusST/33A, P1/S2
    Apollo9S/S2/33A
    Worldspan4RS2-1$33A
    Sabre44G2/33A


    Request for generic seat : (NSSW - Non Smoking Window Seat)
    AmadeusST/NSSW/S1/P1
    Apollo9S/S1
    Worldspan3S1N1.1NSSW
    Sabre2NSSW1/FREE TEXT-1.1


    Display seat request
    Amadeusn/a
    Apollo*9D
    Worldspan*S
    Sabre*B


    ASR (Advanced Seat Reservation)

    Last Update: 20NOV07

    Advance Seat Reservation (ASR) is a passenger service that enables you to reserve a specific seat for your passenger at the time of booking within the ASR zones. This can be done up to 180 days before flight departure and until flight departure control takes over. The reserved seat will be guaranteed until 60 minutes before departure on most Cathay Pacific flights.

    Please send SSR to ASR or ask passenger to choose seat during online check-in 48 hours prior to flight departure at www.cathaypacific.com.

    If you have made an ASR on behalf of your customer please advise them to check-in at least 60 minutes prior to flight departure. When failing to do so, their ASR may be released to other passengers.

    Eligible Passengers
    1 All First and Business class passengers
    2 Bassinet seat of Business & Economy class on request only
    3 Marco-Polo Club members in Economy class
    4 Spouse and children of Marco-Polo Club in Economy class
    5 A maximum of 4 guests travelling together with a Marco Polo Club member in Economy class
    6 oneworld top-tier members, i.e., Emerald, Sapphire and Ruby Card members.
    7 Passengers travelling with small children and/or infant in Economy class
    8 Invalids and pax need special assistance except Unaccompanied Minor (UM)
    9 Passengers of Y and B subclasses
    10 Passengers of H, K, M, L and V subclasses are eligible for ASR subject to seat in available ASR zone are open.
    11 Applicable to Joint Services except HKG/SGN v.v. where members, their spouses, children and max 4 companions.
    12 By class/category of passengers if the flight is operate by VN flights.
    13 Advance Seat Reservations not applicable to codeshare flights.
    14 For seat not accept interactive ASR, please send the request by SSR oths with -NN- status


    Supplementary Information

    A. Unaccompanied minors only generic seat request, for example : Window or aisle, can be accepted at time of booking. Airport will base on the number of UMS booked on the flight and pre-seat the UMS together. It is planned to create a UM zone in future. At the moment, there is no change to the current practice.

    B. BSCT Position shall be assigned to passengers travelling with infants only.

     

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