September 5, 2010 CXagentsUSA: [Login]    |          


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General Information for Travel Agents

   
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  • Fare Quote


    Effective 1st January 2010, Cathay Pacific will no longer process fare quotation and PTA requests via GDS (Sabre, Apollo, Worldspan, Amadeus) queue.

    Please email your request to yvr#fare@cathaypacific.com or nam_faredesk@cathaypacific.com

    To facilitate and expedite your requests, we require you to provide us with the following information:

    For fare quotation
    1. a copy or image of the flight details made in your GDS or passenger name/sector/flight number/date/CX record locator that the fare quote is required. Please also specify fare contract number, if any.
    2. additional information that may affect the calculation example:
      • the original ticket number (if the quote is for rerouting)
      • fare contract number
    For sending PTA
    1. a copy or image of the flight details made in your GDS or passenger name/sector/flight number/date/CX record locator that fare quote is required.

      Please also specify fare contract number, if any.
    2. When ready to send PTA, we require the following:
      • PTA number
      • Check digit of the PTA
      • IATA number of PTA
      • Form of payment
      • Fare contract number, if any.
      • Passenger local contact at the departure city for ticket pick up.
      • For pick-up at Manila airport service fee of Peso 1,000 applies.


     

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