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General Information for Travel Agents

   
  • API Requirements
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  • CX News (hot news, company updates)
  • CX/KA GDS/CRS Booking and Ticketing Policy
  • E-Tickets / Paper Tickets
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  • MCT (Minimum Connecting Times)
  • Meals and How to Request (codes)
  • MPO (The Club)
  • Name Change Policy
  • oneworld
  • Oxygen (Special Assistance)
  • Passive Segments
  • Cancelled Segments
  • RES Office Hrs of Operation
  • Seat Map, ASR
  • Ticket Number Notification (Reminder)
  • Ticket Refunds
  • Married Segment Control
  • VIP/CIP
  • Visa Requirements
  • Waitlist Assistance

  • Ticket Number Notification (Reminder)


    When electronic tickets are voided, exchanged or refunded, TKNE will be removed and a new ADTK will be reset in PNR. It is important that PNRs are revalidated or reissued prior to the new ticketing deadline or will be subject to cancellation after ticketing deadline.

     

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